Work with me

Hands-on AI learning and implementation for your business

I'm Steve Walters, founder of Wallai in Ancaster. I help business owners and teams learn to use AI in their work, commission a scoped build, or keep improving with an ongoing partner. Scope, deliverables and fees are agreed in writing before work starts.

Done for you · fixed scope

Implementation Sprint

A fixed-scope build. I hammer out the one thing your business needs and ship it.

  • A custom GPT, an automation, or a data system
  • Built from scratch or tailored to how you already work
  • Defined scope, defined timeline, working software at the end

Best for: a specific project you need built right, once.

Request a build quote
Most common
Done with you · hands-on AI learning

Concierge: learn AI while we build together

Learn to use AI in your business with hands-on guidance from Steve Walters. Concierge is for owners and teams who want to build with guidance and keep the capability in-house.

  • Two 45-minute strategy calls a month, live or virtual
  • Between-call WhatsApp or Slack guidance within an agreed scope
  • I guide you through building it, so the capability stays in-house

Best for: owners who want to learn it and own it.

Ask about hands-on AI guidance
Done for you · ongoing

Fractional AI Partner

Ongoing senior help to choose the next useful AI task, improve agreed workflows and help your team keep using them.

  • A shared priority list based on your business goals and real bottlenecks
  • Agreed tool and workflow improvements, checked against actual use
  • Training and handover as the work changes

Best for: teams with several evolving needs. You approve business priorities and data access; I recommend and deliver the agreed AI work. Outputs, capacity and cadence go in the written quote.

Request a partner quote

Not sure which fits? That's exactly what the free 15-minute call is for.

Talk to Steve

Free · 15 minutes · bring the mess

Run a professional services firm? See how this works for professional services. Team already pays for Microsoft 365 Copilot? See Copilot training.

Hands-on AI learning

Questions about learning AI with Wallai

Can I learn to use AI rather than hand over the whole project?

Yes. Concierge is the done-with-you option. I guide you and your team through the work so you can build capability in-house. If you need a specific output built for you, an Implementation Sprint is the closer fit.

What does the hands-on guidance include?

Concierge includes two 45-minute strategy calls a month, live or virtual, plus between-call WhatsApp or Slack guidance within an agreed scope. We agree the work and fees in writing before starting.

What tools and tasks will we work on?

We choose the work around your business needs. The tools, tasks and support included belong in the agreed scope. Tell me what you want to learn or improve on the first call so we can check the fit.

Where is Wallai based, and can the calls be virtual?

Wallai is based in Ancaster, Ontario, and works with businesses anywhere. Concierge calls can be live or virtual. We agree the working arrangement and any location requirements before starting.

How much does it cost?

The fee depends on the agreed scope. Deliverables and fees are quoted in writing before paid work starts. The first 15-minute call is free.

Talk through what you want to learn
Ongoing help, agreed scope

What a Fractional AI Partner does.

I work through a continuing list of useful changes with you. We agree what to tackle, what a working result looks like and who will use it before each piece of work begins.

Choose the next problem

I review the friction in your team's work and recommend an order based on usefulness, effort and the data you can approve. You make the business call.

Improve the workflow

I tune an existing tool or build the agreed next step, then check the output with the people who will rely on it. Sometimes a simple rule or report is the better answer.

Keep the team using it

I help users adopt the change and document how it works. The agreement sets the review rhythm, delivered outputs, available capacity and any ongoing support.

Is this a fractional chief AI officer role?

Some businesses use that title for ongoing AI help. My offer is a practical fractional AI advisor and delivery partner: I help set the work order and carry out agreed improvements. Your leadership keeps business decisions and governance. Any wider decision remit would need to be explicitly agreed in writing.

If one defined output is all you need, start with The Build. If you want to learn and build with my guidance, Concierge is the closer fit. The Fractional AI Partner is for continuing prioritisation and delivery across agreed work.